Our Business

Our Business - CSR

As a firm we are aware of, and committed to our responsibilities to one another, to our clients, the environment, our communities and charity. We would like Corporate Social Responsibility (CSR) to be at the heart of the firm’s ethos and values.

We currently undertake a wide range of activity, collectively and individually, across all our offices in accordance with these responsibilities. We have a committee made up of partners and staff all committed to ensuring that our CSR policy is implemented and developed further.

The FC Charitable Foundation

The primary objective of the Foundation is to alleviate financial hardship by providing assistance to individuals, in particular:

  1. Partners or employees of Francis Clark LLP
  2. Former partners or employees of Francis Clark LLP
  3. Individuals considered dependents of 1 or 2 above

Assistance can take the form of:

  • Grants
  • Loans
  • Guarantees
  • Payments on behalf of or for the benefit of the grantee for goods or services

In exceptional circumstances, the Foundation will consider an application for a grant from an organisation working to relieve financial hardship. For further information please contact Duncan Endacott.

Caring for our staff

  • Work in an energy efficient, modern building using an open-plan arrangement that encourages team work
  • Manage the firm in an ethical way in areas such as client confidentiality, risk management, conflicts of interest, money laundering, health and safety and whistle blowing
  • Have a green travel plan that encourages staff to commute to and from work in as environmentally friendly way as possible
  • Provide flexible working arrangements for staff to enable them to fit their home and work lives together more easily
  • On-site services such as car valeting and dry cleaning
  • Promote diversity and equal opportunities in the workplace
  • We are committed to continual development and advancement of our staff and encourage staff to enrol and study for professional exams
  • We implement strict health and safety procedures (e.g. meeting VDU legislation) and systems to ensure we operate to the highest health and safety standards
  • We ensure that our staff are provided with all the necessary equipment required to enable them to perform their job efficiently. This includes providing remote access facility on their laptops, so that they can access any files/programmes they might require whilst they are working off-site
  • Free eye tests and vouchers towards the cost of glasses, should these be required following the eye test.

Caring for our clients

  • We constantly seek to improve the overall client experience when dealing with Francis Clark LLP in all capacities
  • Feedback is sought from clients on a regular basis. We review this and make changes if need be to ensure that clients are provided at all times with a professional, friendly and efficient service
  • We provide information to clients in electronic format whenever possible to minimise the impact on the environment.

Caring for our communities

  • Make regular charitable donations
  • Have staff who sit on charitable boards
  • A nominated Charity of the Year
  • Implement a Christmas card amnesty
  • We offer work experience placements
  • Raising money through a number of events such as dress down day, local sporting events, local charity events and charity raffles.

Caring for the environment

  • Using green electricity supplies
  • Having an energy efficient modern building including low-energy bulbs and light and motion sensing on the lighting system
  • Virtualisation of servers to reduce the number of physical machines and hence reduce power consumption (both the computers and the associated air conditioning)
  • Centralisation of servers and software to reduce inter-office travel for technical support staff in respect of maintenance and updates
  • Move to 'thin client' technology to extend the working life of existing desktop machines and reduce the number of replacements to be purchased
  • Recycling paper, plastics, cardboard and glass
  • Toner cartridges are recycled for charity
  • Buying recycled paper products
  • Buying products from sustainable stocks
  • Having printing protocols which includes double-sided printing for draft documents
  • Organising 'green' events
  • Car sharing
  • Provision of cycle spaces and showers to encourage cycling to work (and running/walking)
  • Night audits to ensure all equipment and lighting is switched off
  • Use of own mugs provided by the firm to employees
  • Reduce travel where possible by use of teleconferences, webinars and video conferences

Call us now

  • Exeter - 01392 667000
  • New Forest - 01425 610166
  • Plymouth - 01752 301010
  • Poole - 01202 663600
  • Salisbury - 01722 337661
  • Taunton - 01823 275925
  • Torquay - 01803 320100
  • Truro - 01872 276477
 
Leading Edge Alliance Awards 2013
Taxation Awards 2014
The British Accountancy Awards 2014
South West Insider Annual Dealmaker Awards 2015
South West Insider Annual Dealmaker Awards 2016
Payroll World Awards 2016
ICAEW Chartered Accountants